Customer stories

Real hospitals. Real outcomes.

Problem → rollout → measurable results, from three networks running MedFlow today.

Case study 01

Apollo Care Network

Bengaluru · 4 facilities · 820 beds
"We unified four hospitals on MedFlow without a single missed shift. The bed map alone paid for the rollout."
— Dr. Anjali Rao · CMO
Problem

Disconnected EHR, billing and bed boards meant 38-minute discharge cycles and a 14% claim rejection rate.

Rollout

Replaced 3 systems across 4 facilities in 11 weeks, with parallel run on the cardiology wing first.

Outcomes
+27%
bed turnover
-62%
discharge time
-71%
claim rejections
Case study 02

St. Marien Hospital

Munich · 1 tertiary care · 540 beds
"MedFlow doesn't fight our workflow — it amplifies it. Our consultants notice the difference within a shift."
— Dr. K. Schmidt · Chief of Surgery
Problem

Manual roster planning was burning 90 hours/week and OT utilization hovered at 61%.

Rollout

Phased: roster → OT scheduling → ER triage. Live in 6 weeks with HL7 v2 bridges to legacy LIS.

Outcomes
+22%
OT utilization
82 hrs/wk
staff time saved
100%
NABH audit pass
Case study 03

NorthBay Children's

Toronto · pediatric specialty · 180 beds
"The pediatric dosing engine has caught what 12 years of double-checks never could. It's our safety net."
— L. Hoffman · Director of Nursing
Problem

Pediatric dosing errors and family communication gaps were the top patient-safety incidents in 2024.

Rollout

Replaced charting and BCMA in 4 weeks. Custom weight-based dosing rules and family portal launched together.

Outcomes
0
dosing incidents since launch
-44%
med-pass time
+38 NPS
from families
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